The use of movie cameras and video or audio recording equipment is strictly prohibited. OEI reserves the right to confiscate any tape or film. Cameras under 54 mm are permitted for Detroit Red Wings games only. Please call the Executive Suite Department if you have questions regarding the use of cameras at other events.
To maintain privacy, Joe Louis Arena utilizes an extensive combination of experienced ushers, crowd control managers, and Detroit police officers for all events. If a Suite-holder is in need of these services, please contact the Executive Suite Department by using your house phone.
Closing the Suite
At the end of each event, the contact person or host should secure the Suite. The sliding glass door should be closed and locked. This will prevent anyone from entering the Suite from the balcony. The exterior hall door should be pulled closed until it latches, which will prevent anyone form re-entering the Suite without a key. Joe Louis Arena and Olympia Entertainment cannot be held responsible for the security of the contents of a Suite after an event if the Suite has not been properly locked up.
The First Aid station is located on the first level of the Arena at the West Elevator lobby. An emergency medical unit is also available at all Detroit Red Wings games. If a guest is in need of medial treatment, please contact the Event Manager on duty. You may also use your in-Suite house phone emergency pre-dial button.
All patrons are expected to maintain proper order at all times while in the Arena. Suite-holders and their guests are prohibited from throwing objects into the audience or onto the playing surface or stage. Anyone acting in a manner deemed inappropriate by management will be subject to immediate expulsion from the Arena, and / or prosecution.
Persons under 18 years of age are not permitted in the Suites unless accompanied by an adult. Adults are responsible for the conduct of children at all times.
Suite-holders understand and agree to turn off all Suite lights, with the exception of a dim light for safety purposes, at the time the house lights go down prior to each performance (except for intermission) to prevent interference with the quality of the artist's lighting system.
Per the Michigan Clean Air Act, smoking is strictly prohibited in the entire Joe Louis Arena, except for inside the individual Suites on the Executive Suite Level only if the Executive Suite-holder permits smoking in his / her Suite. Smoking will not be permitted in any of the Suite permanent seating areas within the Arena bowl or Suite level concourse.
A Suite-holder should notify management immediately via the emergency pre-dial button on the house phone if they smell smoke or see a fire. While fire fighting should be left to trained professionals, there are fire extinguishers in the following locations: West Elevator Lobby, East elevator Lobby, across from Suite #20, across from Suite #60 and inside each Suite. Please consult the emergency exit sign posted inside your Suite for further information in case of evacuation.